NETGEAR® Orbi™ Devices

Every Ultra Home Internet plan requires a NETGEAR® Orbi™ device, which converts 5G • 4G signals to Wi-Fi and broadcasts it to the wireless devices in your home. Purchase the NETGEAR® Orbi™ device that’s right for you over the phone with one of our sales representatives.

© 2021 NETGEAR, Inc. NETGEAR, the NETGEAR Logo, NETGEAR Armor, and Orbi are trademarks of NETGEAR, Inc.
The NPD Group, Inc., U.S. Retail Tracking Service; Networking Devices; Cellular Ready Technology: Exclude 3G, 4G, 5G, Dual Band 3G/4G, LTE; Wireless; Based on dollar sales; Jan. 2017-Dec. 2020

Choose from Either a 5G or 4G LTE NETGEAR® Orbi™ Device

4G LTE and/or 5G service is available in your area. 5G service is not available in all areas and requires a capable device. Call 1-855-702-2909 to confirm 5G and/or 4G LTE coverage with a sales representative. Actual availability, speed, and coverage may vary.

Lending partner disclosure: [Your rate will be 0% APR or 10–30% APR based on credit, and is subject to an eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.]

Representative example: [For example, a $1,000 purchase might cost $83.34/mo over 12 months at 0% APR.]

Self-Installing Ultra Home Internet is Simple

Get internet service up and running in minutes with these 3 easy steps.

Step 1

Create and activate your Ultra Home Internet Account

Step 2

Place your NetGear® Orbi™ Wi-Fi Router near a window at table height

Step 3

Download the NetGear® Orbi™ app and follow the simple set-up instructions to start enjoying your new service

Getting Started
Plans
Set-up
Account Management
Service Shutdown
Service will be officially shutdown effective November 1, 2023

Our Service will be officially shutdown effective November 1, 2023

No payments will be taken after September 30, 2023

  • September will be the last month that you will be billed for Ultra Home Internet service, but you are free to cancel at any time.

  • To avoid any gap in service, we recommend switching to a new provider before the end of your final service month

What if I make a payment in August or September?

If a payment is made in August or September, service will continue for the full month that was paid. 

Finding a new internet service provider

  • Finding a new internet service provider can be time-consuming, and we’re committed to making the transition as smooth as possible for you. With that in mind, we’d like to provide you with the customer service number of an industry leading wireless internet provider, EarthLink. If you’d like to take advantage of EarthLink’s service, please call EarthLink customer service at (833) 481-4519. Their agents will walk you through your options and the process for activating EarthLink service.

  • Feel free to research alternative service options as well; your Ultra Home Internet device is unlocked and can be used with any compatible network/service. Just know that we are not able to assist you with researching alternatives, comment on compatibility, or help you get set up with your next internet provider.

What can I do with my home internet router?

  • Your Ultra Home Internet device is unlocked and can be used with any compatible network/service. If you’d like to take advantage of EarthLink’s service, please call EarthLink customer service at (833) 481-4519. Their agents will walk you through your options and the process for activating EarthLink service.

  • Your Ultra Home Internet device is unlocked and can be used with any compatible network/service. Just know that we are not able to assist you with researching alternatives, comment on compatibility, or help you get set up with your next internet provider.